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Thai Square Spa Review

East meets West in Covent Garden

Written by . Published on January 9th 2012.


Thai Square Spa Review

WHILE I’ve never been to Thailand, one of the many things that draw me to putting this enchanting country on my travel agenda for 2012 is their much talked about art of massage.

Most people lucky enough to have visited the country so rich in Eastern culture boast about the same moment of bliss – a full body Thai massage, costing less than the price of a Pad Thai, on one of the country’s world famous beaches.

While you can’t quite emulate the exact experience in the heart of London, a luxury spa – Thai Square spa which is situated on the edge of Seven Dials – offers the same authentic Thai techniques.  

All sorts of exotic names fill their treatment list: Siamese Courtiers Remedy, Temple of Jade and The Golden Maharini facial – and all sound irresistible enough to lure just about anyone in.

I went for the Body Bliss Ritual – a 60-minute massage in one of the spa’s enchanting subterranean treatment rooms. It started with a five-minute floral foot soak of lemongrass, basil and lime while I sipped on hot herbal tea. The therapist then climbed onto the massage bed and kneaded my legs in an outward direction, before kneading, smoothing and manipulating the leg and arm muscles with the use of a fragrant ‘body bliss’ oil.

While my own massage experiences have varied from the annoyingly barely-there tickle of to an overly-aggressive scraping of my skin, the therapists at Thai Square Spa seem to adopt a no-mess approach. They are there to heal you and they’ll work hard to ensure that’s what they’ll do.

The treatment was complete with a head massage, touching on key pressure points, which left my entire my body feeling invigorated. As I lay in the spa relaxation room surrounded by goddess stone statues, exotic flowers and calming aromas, I felt far away from the busy streets of London.

You don’t need to go to Phuket for authentic Thai healing. There’s authentic Thai escapism right on our doorstep.

 

Thai Square Spa
25 Shelton Street
London, WC2H 9HW
0207 240 6090

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Kimberley SouzaJune 7th 2014.

My visit to Thai Square Spa was truly ATROCIOUS from the moment I walked in til the moment I left. When I walked in on a hot June day, I was really thirsty so when I was greeted by the surly receptionist, I requested a glass of water, which she said I should wait for as someone would get it later. She then ambushed me for payment immediately before my treatments, which I found a bit strange. They then walked me down to the underground 'dungeon' like treatment rooms, where I was told to change into a robe and slippers and then moved to a private room. The massage therapist washed my feet in a bowl of dirty water, and asked me 'how many weeks pregnant I was' - (I'm not - and I wear a size 10/12). I was incredibly insulted but thought I'd just relax and the treatments would make it worthwhile. Unfortunately, the treatments weren't worthwhile. They were APPALLING. And I found myself wishing I had stayed at home and watched TV. I had a Thai Traditional Facial, a series of face masks and oils applied to my face, which made me feel like my face was on fire. It was truly, truly horrible and I spent about 20 minutes in the bathrooms itching uncontrollably. It gave me the worst skin of my entire life - bright red, inflamed, itchy and falling off. I had also booked a £55 Oriental Head Massage, which was basically one of the staff poking at my head for about 10 minutes. It was not relaxing, it was not enjoyable, and it was incredibly overpriced. I was so disappointed that I asked to see the manager after my treatments were finished and explained to her what had happened. She was incredibly rude and said that 'no-one else had ever had a bad experience' with one of their facials - completely ignoring the fact that I was standing there in front of her, nearly crying with the reddest, most painful face in the universe. I argued with her and another receptionist for about half an hour and they still wouldn't give me a refund in spite that the fact that they had completely ruined my face! At first they offered me a voucher for another treatment (as if I was ever going to set foot in that place again) but eventually they gave in and refunded me for the head massage. Needless to say, I will NEVER be going back to Thai Square Spa - thanks to the rudeness of the staff, the APPALLING customer service, the terrible quality of the treatments and my probably forever-scarred skin. I got stared at the entire way home and was so embarrassed - definitely NOT the relaxing experience I was hoping for. Please don't go here, protect your wallets and your faces.

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